W. Edwards Deming famous quotes
50 minutes ago
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
-- W. Edwards Deming -
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
-- W. Edwards Deming -
Does experience help? NO! Not if we are doing the wrong things.
-- W. Edwards Deming -
Eliminate numerical quotas, including Management by Objectives.
-- W. Edwards Deming -
It is not necessary to change. Survival is not mandatory.
-- W. Edwards Deming -
Nothing happens without personal transformation.
-- W. Edwards Deming -
Learning is not compulsory... neither is survival.
-- W. Edwards Deming -
You can expect what you inspect.
-- W. Edwards Deming -
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
-- W. Edwards Deming -
A bad system will beat a good person every time.
-- W. Edwards Deming -
If you can't describe what you are doing as a process, you don't know what you're doing.
-- W. Edwards Deming -
If you do not know how to ask the right question, you discover nothing.
-- W. Edwards Deming -
All anyone asks for is a chance to work with pride.
-- W. Edwards Deming -
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
-- W. Edwards Deming -
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
-- W. Edwards Deming -
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
-- W. Edwards Deming -
Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of destruction begin with toddlers - a prize for the best Halloween costume, grades in school, gold stars - and on up through the university. On the job people, teams, and divisions are ranked, reward for the top, punishment for the bottom. Management by Objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable.
-- W. Edwards Deming -
The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
-- W. Edwards Deming -
A system must be managed. It will not manage itself.
-- W. Edwards Deming -
Rational behavior requires theory. Reactive behavior requires only reflex action.
-- W. Edwards Deming -
It does not happen all at once. There is no instant pudding.
-- W. Edwards Deming -
You should not ask questions without knowledge.
-- W. Edwards Deming -
Any manager can do well in an expanding market.
-- W. Edwards Deming -
In God we trust; all others bring data.
-- W. Edwards Deming -
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
-- W. Edwards Deming -
Whenever there is fear, you will get wrong figures.
-- W. Edwards Deming -
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
-- W. Edwards Deming -
We should work on our process, not the outcome of our processes.
-- W. Edwards Deming -
Mere allocation of huge sums of money for quality will not bring quality.
-- W. Edwards Deming -
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
-- W. Edwards Deming -
Let us ask our suppliers to come and help us to solve our problems.
-- W. Edwards Deming -
We are being ruined by the best efforts of people who are doing the wrong thing.
-- W. Edwards Deming -
Understanding variation is the key to success in quality and business.
-- W. Edwards Deming -
Anyone that enjoys his work is a pleasure to work with.
-- W. Edwards Deming -
A leader knows who is outside of the system and needs special help.
-- W. Edwards Deming
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