"To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver."

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Source : Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.110, Hachette UK

Tony Hsieh

#Mean Quotes #Emotional Quotes #Impact Quotes

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