"We’re in the Customer Service business—we just happen to provide airline transportation."

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Source : Ken Blanchard, Colleen Barrett, David Russo, David Ross, Richard Templar (2012). “Building Better Business Teams: Proven Strategies that Get the Best from Your People (Collection)”, p.89, FT Press

Colleen Barrett

#Transportation Quotes #Airline Quotes #Service Business Quotes

“My parents went crazy when they found out that I had gotten the part in 'Conversations With My Father!' I'd never given acting a thought. They were proud of me and very encouraging.”
“I'm not afraid of IED's, bullets, mortars.”
“I hope no man takes what I said about the living and dieing of men for mathematical demonstration.”
“And to say that society ought to be governed by the opinion of the wisest and best, though true, is useless. Whose opinion is to decide who are the wisest and best?”
“The power of patriarchy has been to make maleness feared and to make men feel that it is better to be feared that to be loved. Whether they can confess this or not, men know that just is not true.”
“I soon became convinced... that all the theorizing would be empty brain exercise and therefore a waste of time unless one first ascertained what the population of the universe really consists of.”
“I am blessed to have Mom and Dad.”
“And in the city on all sides, the howling of the Hounds rose in an ear-shattering, soul-flailing crescendo. The Lord of Death had arrived, to walk the streets in the City of Blue Fire.”

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