"Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth."

-- Tony Hsieh

#Philosophy Quotes #Years Quotes #Numbers Quotes

“The Bible says "faith without works is nothing" so destiny is great, fate is great, faith is great - but you still have to work at it. I don't just sit at home and wait for it all to unfold.”
“To me, figure skating is an art form, and that's what I always try to bring in, even to my competitive programs.”
“I learnt all the words worthy of the court of blood So that I could break the rule I learnt all the words and broke them up To make a single word: Homeland..”
“I started Michael years ago. I saw him in Gary, Indiana, and we'd have him on the talent shows. He kind of emulated me, and did the best he could.”
“I can easily do without people (there are days when I could easily do without myself), and ... in the country of books where I dwell, the dead can count entirely as much as the living.”

Source : Adrienne Monnier (1976). “The Very Rich Hours of Adrienne Monnier”, p.156, U of Nebraska Press
“I think [H. P. Lovecraft] knew the whole gamut. He just didn't believe any of it! He probably liked to use the esoteric stuff because he knew it would tick people off and freak them out.”
“There is a price to pay for accomplishment.”
“Being famous is great, it's not like bad or horrible or anything.”

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