"If we do not know who the customer is, we do not know what quality is."

--

Source : FaceBook post by Eric Ries from Sep 15, 2011

Eric Ries

#Quality Quotes

“Meaningful relationships are worth more than hundred-dollar trees, and they deserve all the time, effort, and energy they need to become strong and beautiful. Then, once the roots are well established, such relationships can continue to grow-even under difficult circumstances. Trust and understanding will nurture the relationship, and eventually, the flowers of love will blossom and bear sweet fruit.”
“A newspaper is always a weapon in somebody's hands.”

Source : Claud Cockburn (1981). “Cockburn Sums Up: An Autobiography”, Quartet Books (UK)
“If I survive, I will spend my whole life at the oven door seeing that no one is denied bread and, so as to give a lesson of charity, especially those who did not bring flour.”
“And I will capture your minds with sweet novelty. [Lat., Dulcique animos novitate tenebo.]”
“Nature still obstinately refuses to co-operate by making the rich people innately superior to the poor people.”

Source : Sidney Webb, Beatrice Potter Webb (1923). “The Decay of Capitalist Civilisation”
“I'm not a jack of all trades; I'm a master of many. I don't feel there is anything I can't do if I want to.”
“She loves the serene brutality of the ocean, loves the electric power she felt with each breath of wet, briny air.”
“I could forget that part, but it had to have been true.”

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