"After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers."

-- Konosuke Matsushita

#Important Quotes

“Go God's way! His is the most reliable route to follow when life gets complicated. It will have its tough moments, but you will never regret it.”
“Them who don't look, sometimes get took.”
“Ultimately the product that any writer has to sell is not the subject being written about, but who he or she is.”

Source : William Zinsser (2012). “On Writing Well, 30th Anniversary Edition: An Informal Guide to Writing Nonfiction”, p.5, Harper Collins
“We do not want to have mercy for the things God has under judgment. We do not want to fall in the ditch on the otherside of unsanctified mercy.”
“I finally know what distinguishes man from the other beasts: financial worries.”
“I have this whole new audience now.”
“I was 14 when the wall came down, so I only ever knew about the GDR or experienced it as a kid. I lived very far away from it, and you only ever thought about the GDR when you saw the Olympics, because you were like, "How are they always winning?!"”
“I believe that if you're an artist, it's like a gift. If you can do this for a living and you can be involved in it, it's something that you can't ignore. It's the chance for you to have a”

Source : Interview with Sam Chennault, pitchfork.com. August 1, 2002.

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