"Consumers are empowered by Yelp and tools like it: before, when they had a bad experience, they didn't have much recourse. They could fume, but often nothing else other than tell their friends."

--

Source : "Yelp CEO talks mobile growth, global expansion... and doner kebabs". Interview with Stuart Dredge, www.theguardian.com. June 5, 2013.

Jeremy Stoppelman

#Tools Quotes #Empowered Quotes #Recourse Quotes

You may also like: