"The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls."

-- Herb Kelleher

#Heart Quotes #Differences Quotes #Soul Quotes

“This is an era of specialists, each of whom sees his own problem and is unaware of or intolerant of the larger frame into which it fits.”
“I don't believe in a perfect world. I don't believe it's achievable, and I believe the people who try to achieve it usually end up turning it into something like Cambodia or something very similar because purity tests set in. Are you ideologically pure enough to be allowed to live? Well, it turns out that very few people are, so you end up with a big powerful struggle and a mass killing scene.”
“One of the reasons I love the online world is that although that exists in abundance you can choose absolutely which part of the online world you want to live in. You can make your own kingdom in that sense.”
“My favorite term for a new kind of performance is "security theater." In this genre, we watch as ritualized inspections and patdowns create the illusion of security. It's a form that has become common since 9/11, and even the government agencies that participate in this activity acknowledge,off the record, that it is indeed a species of theater.”
“The eyes are the landing strip to the heart.”
“So much of my self worth was tied with my position. It felt like I was being enveloped in darkness. It was a sense of loss of enthusiasm, a loss of happiness, a significant decline in self worth.”

Source : "Stress, depression and the CEO" by Rhonda Rowland, www.cnn.com. March 1, 2002.
“I see songs not as a commodity used up when the album goes off the charts, which is often the case with pop songs. I see them as a body of work. Life should be breathed into them.”
“Pictures are so good at giving people information that they're not looking for.”

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