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“If you only ever read one book in your life ... I highly recommend you keep your mouth shut”
Source : "How To Live". Book by Simon Munnery, 2005.
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“Don't reinvent the wheel. Focus on winning one customer at a time. Be honest and sincere. Do what's right. There's nothing magical about this. That's been my guiding principle. To make it work, you have to live it every day. Make it your mindset.”
Source : Robert Spector, Patrick D. McCarthy (2012). “The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry”, p.46, John Wiley & Sons
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“Look how ridiculous are Americans. They blame us for everything.”
Source : Source: www.motherjones.com
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“It's so hard, because everyone's got a camera-phone, and everyone wants to get their picture on the blogs. So they'll send anything that they have to the blogs. So you don't really get any privacy.”
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“Freedom is from within.”
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“... I think the idea of crossing over is the ultimate expression of being ... Maybe it's time to play rock and roll on disco ... maybe it's time to play heavy metal on R & B, things like that. Certainly culminating on things like Aerosmith doing the rap thing with Run DMC, which if they hadn't done that, or if Eddie hadn't played with Michael Jackson, or if I hadn't done "Hot Stuff", people would have said "You can't do that"”
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“No matter what parents do, kids retain their uniqueness.”
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“The national media don't know me. They know the caricature that was created of me by journalists who were frankly jealous of my access. And it was a very negative caricature. There's this propensity for blaming a woman. It comes down to implicit bias. There are so many studies that show this.”
Source : Source: www.vanityfair.com
