"Customer relationships are defined by customers."

“I have learnt a lot about my body since my heart attack. I don't drink as much now as before.”

“When the characters are really alive before their author, the latter does nothing but follow them in their action, in their words, in the situations which they suggest to him.”

“To preach long, loud, and Damnation, is the way to be cried up. We love a man that damns us, and we run after him again to save us.”

Source : John Selden (1819). “Table talk: being the discourses of John Selden, esq”, p.48

“This great Mughal Emperor [Akbar] was illiterate; he could neither read nor write. However, that had not stopped Akbar from cultivating the acquaintance of the most learned and cultured poets, authors, musicians, and architects of the time - relying solely on his remarkable memory during conversations with them.”

Source : Indu Sundaresan (2012). “The Twentieth Wife”, p.131, HarperCollins Publishers India

“It's part of the reason I decided to speak out now. This was the tipping point for me. If it's O.K. for [David Petraeus ] to campaign for a job in the administration, then I'm going to campaign to get back out there, too.”

Source : Source: www.vanityfair.com

“Ask the questions that have no answers. Invest in the millenium. Plant sequoias.”

“Kitsch is the daily art of our time, as the vase or the hymn was for earlier generations. For the sensibility it has that arbitrariness and importance which works take on when they are no longer noticeable elements of the environment. In America kitsch is Nature. The Rocky Mountains have resembled fake art for a century.”

“American husbands are the best in the world; no other husbands are so generous to their wives, or can be so easily divorced.”