"There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences."

-- Jim Bush

#Educational Quotes #Data Quotes #Skills Quotes

“I'm going to go down swinging... I'm sure as heck not going to go home and say I had a bad tournament.”
“If people are not safe, they will not make themselves vulnerable. If they feel too comfortable, they can become complacent or lose their curiosity. They can become intellectually lazy about what matters most.”

Source : Source: www.huffingtonpost.com
“My gift to you will be to take away your freedom of choice for a while. Freedom can be very unhealthy and unproductive. Instead, you'll have freedom from choice.”

Source : Amanda Filipacchi (2014). “Vapor: A Novel”, p.64, Open Road Media
“My life has been full of terrible misfortunes most of which never happened.”

Source : Attributed to "Essais" by Michel de Montaigne, 1595.
“Life is about doing the things that make you happy, not the things that please other people. If you can please other people, that's a plus, but as long as you're not hurting anyone, you're golden.”

Source : Nicole Richie (2010). “Priceless: A Novel”, p.286, Simon and Schuster
“Birding, after all, is just a game. Going beyond that is what is important.”
“The justification of art is the internal combustion it ignites in the hearts of men, and not its shallow, externalized, public manifestations.”

Source : Attributed to Glenn Gould in "Glenn Gould: Music and Mind" by Geoffrey Payzant, (p. 64), 1978.
“The only occasion when the traditions of courtesy permit a hostess to help herself before a woman guest is when she has reason to believe the food is poisoned.”

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