"Problems should be solved on the spot, as soon as they arise. No front-line employee should have to wait for a supervisor's permission"

-- Jan Carlzon

#Waiting Quotes #Lines Quotes #Problem Quotes

“There's nothing cooler than someone explaining to you, as if it was easy, how they create antimatter. And they kept saying things like, "Well obviously you know that..."”
“I think our civilization is minimal enough without underlining it. Sculpture as a created object in space should enrich, not reflect, and should be beautiful. Beauty is its function.”
“I would rather be a serf in a poor man's house and be above ground than reign among the dead.”
“Noble fatherhood gives us a glimpse of the divine attributes of our Father in Heaven.”
“I'm sure there's a right way and there's a wrong way. The bottom line is you have to do what you think is right.”
“My 13-year-old daughter leaves the house at 7:15 every morning and takes a smelly city bus to school way uptown. It's like 8 degrees out, and it's dark and she's got this morning face and I send her out there to take a bus. Meanwhile, my driver is sitting in a toasty Mercedes that's going to take me to work once both kids are gone. I could send her in the Mercedes and then have it come back to get me, but I can't have my kid doing that. I can't do that to her. Me? I earned that fâ€”ing Mercedes. You better fâ€”ing believe it.”
“To avoid an occasion for our virtues is a worse degree of failure than to push forward pluckily and make a fall.”
“...in my book success and winning are not always the same thing. To me, success is playing - or working - to the best of your ability.”

You may also like: