"I learned how to be a learner. When you get in a job, the tendency is to say, 'I've got to know it. I've got to give direction to others. I'm in this job because I'm better and smarter.' I always took a different view, that the key was to identify the people who really knew and learn from them."

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Source : "Mulcahy traces steps of Xerox's comeback". Interview with Kevin Maney, usatoday30.usatoday.com. September 21, 2006.

Anne M. Mulcahy

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