"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."

-- Ken Blanchard

#Expectations Quotes #Fans Quotes #Want Quotes

“An open mind is the secret in making friends.”
“We have a society where every hit maker and TV presenter is gay.”
“I don't need to be a radical to think that who a dragon is counts more than birth or wealth," Selendra said, with what dignity she could."Why, that's the very definition of a radical," he retorted.”
“Some people are worried about the future of comics and some people are busy building it. That latter group are my heroes.”
“To my knowledge nobody - no one who is publishing papers in the main field of AI - is even working on consciousness. I think there are some neuroscientists who are trying to understand it, but I'm not aware that they've made any progress.”
“To harm the earth is to heap contempt on its creator.”

Source : Seattle (Chief), Johhny Mohawk (1984*). “Rede eines Indianers: "könnt ihr denn mit der Erde tun was ihr wollt?"”
“In addition to wreaking havoc on our bodies, anger close our inner door, making us feel isolated and distrustful, hindering communication.”
“In any case, life is beautiful, extremely beautiful. And when you are old you appreciate it more. When you are older you think, you remember, you care and you appreciate. You are thankful for everything. For everything.”

Source : "Life is beautiful" by Alan Rusbridger, www.theguardian.com. December 13, 2006.

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