"Denial of numerous problems can happen in any organization, and I don't mean this as flip or negative as it's going to sound, but you see it a lot in corporate cultures right before they hit a wall. People tell themselves a story that it can turn around, it's going to turn around, we're doing all the right things, and then that story lasts until it's literally no longer sustainable or believable."

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Source : Source: www.commonwealmagazine.org

Chris Lowney

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