"Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors."

--

Source : Robert Spector, Patrick D. McCarthy (2012). “The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry”, p.9, John Wiley & Sons

Robert Spector

#Believe Quotes #Courtesy Quotes #Nordstrom Quotes

“I remember once, actually the first race I ran, I fell.”
“Religion is the natural reaction of the imagination when confronted by the difficulties in a truculent world.”
“The wrong things are predominantly stressed in the schools - things remote from the student's experience and need.”
“I was a bicycle messenger when Alkaline Trio was formed as a way to make ends meet and I've just always been a cyclist and then I got really into - through messengering - I got really into road bikes and fixed gears.”

Source : "Matt Skiba of Alkaline Trio and Blink-182 on staying young through BMX". Interview with David Anthony, music.avclub.com. May 27, 2015.
“We Scots have a fierce pride in the things we do that others can never appreciate. I am the British No. 1, but I would prefer to be the British No. 1 from Scotland every time.”
“Look at his collar! He's a kittypet! Once a kittypet, always a kittypet. This clan needs wild-born warriors to defend it, not another soft mouth to feed.”
“I want to show people that there's a side of myself other than just the outrageous comedian.”
“There are only five things you can do in baseball - run, throw, catch, hit and hit with power.”

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