"Customer service is not a department, it's everyone's job."

-- Ken Blanchard

“The monument I want after I am dead is a monument with two legs going around the world-a saved sinner telling about the salvation of Jesus Christ.”
“If the accident of genes has put you in a place where you can be a role model, then be somebody!”
“There is no book on which we can rest in a dying moment but the Bible.”
“Real riches are the riches possessed inside.”

Source : B. C. Forbes (2005). “Keys to Success”, p.3, Lulu.com
“I sometimes wonder if two thirds of the globe is covered in red carpet.”
“When you say a 'former child star,' you may as well say 'failed child star.”
“When Goethe says that in every human condition foes lie in wait for us, "invincible only by cheerfulness and equanimity," he does not mean that we can at all times be really cheerful, or at a moment's notice; but that the endeavor to look at the better side of things will produce the habit, and that this habit is the surest safeguard against the danger of sudden is evils.”

Source : Leigh Hunt (1851). “Table-talk: To which are added Imaginary conversations of Pope and Swift”, p.37, Smith, Elder
“The sunshine was delightful, the foliage gently astir, more from the activity of birds than from the breeze. One gallant little bird, doubtless lovelorn, was singing his heart out at the top of a tall tree.”

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