"I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem."

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Source : "Madeleine Albright: An Exclusive Interview". Interview with Marianne Schnall, www.huffingtonpost.com. June 15, 2010.

Madeleine Albright

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