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Quotes
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Authors
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Ron Kaufman
"If you want to stay in business, satisfy customers. If you want to excel in business, delight customers."
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Source : "Lift Me UP! Service With A Smile". Book by Ron Kaufman, 2005.
Ron Kaufman
#Service Culture Quotes
#Delight Quotes
#Want Quotes
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“The small town smart set is deadly serious about its smartness.”
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“I think we Southerners have talked a fair amount of malarkey about the mystique of being Southern.”
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“After Mitt Romney said it would be naive to go into Pakistan to pursue the terrorists, it took President Obama, against the advice of many, to give that order and finally rid this earth of Osama bin Laden. Ask Osama bin Laden if he is better off now than he was four years ago!”
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“He loved her for almost everything she was & she decided that was enough to let him stay for a very long time.”
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“Zeal is the chief source, or one of the chief sources of spiritual power. God employs living souls to communicate life. In all ages, men of zeal have produced great results. This qualification, in the absence of others, can accomplish wonders.”
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“The writing of history reflects the interests, predilections, and even prejudices of a given generation.”
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“Worship is our first or foundational ministry. It is not our only ministry, but the one that all other spheres of ministry should be built upon.”
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“Here lies one who neither flattered nor feared any flesh.”
