Source : John Kador (2009). “Effective Apology: Mending Fences, Building Bridges, and Restoring Trust”, p.21, Berrett-Koehler Publishers
John Kador“Everyone still thinks I'm Scottish - that's totally wicked.”
“When you are unhappy, discover what you are clinging to and let it go.”
Source : Jan Chozen Bays (2011). “How to Train a Wild Elephant: And Other Adventures in Mindfulness”, p.110, Shambhala Publications
Source : "This Week" with Christiane Amanpour, abcnews.go.com. September 25, 2011.
“... and later we'll have action from the men's cockles pairs.”