Source : "The Towers of Trebizond". Book by Rose Macaulay, 1956.
Rose Macaulay#Lying Quotes #Joy Quotes #Selfishness Quotes
“Customer needs have an unsettling way of not staying satisfied for very long.”
Source : Karl Albrecht, Ron Zemke (1985). “Service America!: Doing Business in the New Economy”, Irwin Professional Pub
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